Category Archives: News

Hybrid offices drive demand for offshore Virtual Assistants

Australia may be leading the return to the office, but hybrid work is here to stay. And it’s not just the concept of where and how we work that’s been...

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Is your offshore provider the weakest link in your cybersecurity chain?

Over the past two years, digital technology has become fundamental to Australian businesses, the workforce and the economy. Restrictions on movement and demand for contactless interactions supercharged digital uptake across...

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Adaptability is non-negotiable for business growth

One of the greatest issues facing leaders today is workforce uncertainty. Like everything else, the pandemic has fast-tracked the future of work – and it’s more flexible than we could...

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Tackling the skills squeeze: leaders must prioritise talent strategy

Over two years of global disruption has shaken workplaces in ways that once seemed unthinkable. Looking back, it seems absurd that companies took so long to realise the benefits of...

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Does your offshore provider keep you safe and secure from cyber risks?

As we look toward a post-pandemic world, our ability to respond to, and recover from disruption is dominating discussion across the C-suite in practically every industry. The majority of Australian...

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Are your offshore people resilient? 3 questions to ask

The overnight transition to remote work was rough at first, but we found our feet. In countries like Australia, the US and the UK, leaders have stopped talking about the...

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5 Tips for building a high-performing offshore team

As the pandemic has taught us, working with colleagues in different locations brings its own unique set of challenges.  Zoom brainstorms aren’t *quite* the same as cramming around a whiteboard...

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Why more companies are turning to the Philippines for niche skills

The pandemic has banished the idea that physical co-location of employees is critical for productivity, innovation and developing trusted relationships in the workplace. Researchers predict this global mindset shift will...

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Offshore capability: your post-COVID business strategy

In a globally competitive and increasingly uncertain world, two factors endure: customer expectations keep rising and employees continue to seek enhanced experiences from their employers. Historically, the largest contributor to...

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Busted: the four biggest myths about offshoring

The concept of moving jobs away from a company’s country of origin dates back to the ‘60s. What began as the movement of manufacturing factories to the developing world quickly...

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Fast-track to efficiency: three principles of great offshoring strategies

Organisations in every industry are turning to offshore strategies in an effort to realise efficiencies and capitalise on the wealth of technical talent available. From large corporates, to hungry start-ups...

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Top 5 reasons smart companies choose offshoring

Until fairly recently, if you’d asked a CIO or HR Director their perception of offshoring, there were three standard responses: 1. Cutting costs. 2. India-based workers. 3. Low-skilled jobs. These...

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