Innovative businesses rely on technology to help them scale. We think resourcing should be the same.

Steve is the CEO of ConnectOS, which he founded to offer companies a different perspective when navigating the delivery of offshore services.

Steve is passionate about helping organisations unlock greater productivity and optimise their operations with smart, customised offshoring solutions. He established ConnectOS to meet the challenge many growing businesses face: how to scale resource capability at speed and achieve performance expectations, without diverting focus from their core business.

Partnering closely with all ConnectOS clients, Steve develops sustainable offshoring strategies that work – for management teams and for operational teams. He brings extensive experience in GDPR compliance, and a comprehensive understanding of regional privacy and security standards.

Steve has over 25 years’ experience in managed technology, resourcing and business outsourcing services. He has established numerous offshore teams and led successful business process offshoring strategies for many leading brands.

Steve is based at ConnectOS’ Melbourne office.

Leah leads ConnectOS’ customer support services. She is responsible for the end-to-end implementation of ConnectOS offshoring business solutions, partnering closely with clients from strategy through to recruitment, onboarding and team establishment.

Leah’s expertise is in creating an exceptional service experience for every ConnectOS client, streamlining key decisions and the smallest details.

Leah is based at ConnectOS’ Manila office.

Rob leads ConnectOS’ operations and solutions development. He specialises in helping small and medium enterprises simplify the complexities of offshore services. With nearly two decades’ experience in optimising IT operations, Rob has deep expertise in creating and deploying offshoring strategies that drive long-term growth.

Rob began his IT career in San Francisco, managing technology services for a global logistics brand. He has held various senior leadership positions responsible for offshore IT managed services teams, as well as Human Resources, Finance and Sales Support.

Rob is based at ConnectOS’ Melbourne office.

Joy leads ConnectOS’ Finance operations. She is responsible for all financial planning and reporting, and leads the accountancy, treasury, procurement and payroll teams. She also oversees our employee benefits programs, ensuring our all team members are well supported and set up to thrive in their roles.

Joy works closely with employees and our clients and is known across the business for her exacting eye for detail and dissecting data.

In recent years, Joy has specialised in finance and accounting roles across a range of industries, and is experienced in all facets of offshore service operations.

Joy is based at ConnectOS’ Manila office.

Scott leads ConnectOS’ sales operations. He specialises in helping companies develop and implement offshoring strategies that deliver sustainable value.

With over two decades’ experience in IT managed services for enterprises and government organisations, Scott partners with executive teams to help optimise business operations and find ways to generate more value. He brings deep expertise in managed services for large organisations, and is passionate about helping clients simplify the complexities of offshore services and build global teams.

Scott’s career includes senior leadership roles at major technology brands in the UK, Ireland and Australia.

Scott is based at ConnectOS’ Melbourne office.

Alison leads ConnectOS’ NSW sales and relationship management operations. She partners with clients to explore the financial and productivity advantages of offshoring different roles, processes or functions. Alison helps leaders think differently about their capability gaps and create the optimum structure to solve their business challenges.

Alison brings over 10 years’ experience in the IT managed services industry, partnering with the C-suite across a range of industries, including manufacturing and financial services. She’s supported the management of IT operations for global brands and SMEs, and has expertise working with cyber risk teams to improve the security posture for organisations of all sizes.

Alison is based in ConnectOS’s Sydney office.

Jo is responsible for sales support and relationship management in the US market.

Jo has over 15 years’ experience in enterprise and consumer sales in the US, Hong Kong and the Philippines. Her expertise spans FMCG, professional services and telecommunications for major global brands. This exposure has shaped Jo’s passion for helping ConnectOS clients find smarter ways to improve efficiency and reduce costs with tailored resourcing strategies.

Jo is based at ConnectOS’ Manila office.

Drew leads ConnectOS’ VIC sales and relationship management operations. He is responsible for developing offshore business strategies that help clients reduce costs and find smarter ways to address their specific resourcing challenges.

Drew specialises in guiding clients through ConnectOS’ in-depth discovery process, drawing on his unique blend of technology and operational expertise.

Drew is based at ConnectOS’ Melbourne office.

Belinda is responsible for sales support and relationship management in the US market.

Belinda brings over 10 years’ experience in IT professional service outsourcing and automation software sales. Her expertise spans a range of industries, including insurance and healthcare, where she partnered with business leaders and teams to find scale and reduce capex with productivity solutions. Belinda works closely with ConnectOS clients to identify opportunities for growth and expand team capacity at a lower cost.

Belinda is based at ConnectOS’ Manila office.